Here are some frequently asked questions. Our gym rules and polices are listed below. If you have any questions, please contact us.
Your safety is our top priority! All parents or guardians must review and sign a waiver for each child/infant, before using the gym. If you are attending a party or group event, a wavier is still required. Balls of Fun is an unsupervised play space, adult supervision is required at all times. Children must be accompanied an admission is required by all who enter the gym.
NOTE: A wavier is only required once per year. Sign waiver now.
Socks must be worn by everyone! Socks can be purchased if needed at the gym. Tights and stockings are not allowed, as they can be slippery on the gym equipment.
Everyone entering the gym must pay admission, regardless of whether they will be using the equipment or not. We are unable to monitor specific children or adults and loitering is not permitted. Infants (12 months or younger) are FREE when entering with a paid child. We have multiple visit passes and memberships, that offer savings if you plan to revisit the gym.
We are cashless. Debit is recommended as there will be a fee for credit card transactions.
Yes! You are allowed to bring outside food into the gym eating area and party rooms. We are a nut and peanut free facility. Please remember to clean up after your child(ren) and help keep the eating areas free of unwanted garbage and spills. There is a small selection of snacks, treats, hot and cold beverages available for purchase.
Yes, we have change tables at the gym. There is one table in each washroom. Please, do not change your baby's diaper, or clothing on our gym mats, counters or tables.
We do not put paper towels in the bathrooms, as many children use the bathroom by themselves and they may flush the paper towels, causing our toilets to flood. There are hand dryers or paper towels available in the eating area. We ask that parents clean after their child(ren).
We clean the gym, eating areas, washrooms, party rooms, and equipment frequently. Our staff have procedures to follow and are there to assit if you notice something. Please avoid coming to the gym if your or your child feel ill.
If a child is sick at the gym or has a washroom accident, our staff will zone-off the area and are required to wear masks and gloves so they can clean and disinfect and clean. If your child is sick at the gym, you will be asked to leave (no refund). This is to ensure the safety of the other guests and our staff.
To enter Balls of Fun, a digital waiver needs to be filled out once a year.
Balls of Fun Inc,. (BOF)
Because we use a third-party POS and some other social tools, it means there are cookies on our page. By using our website you are accepting these. You can read more in our Privacy Policy.